SHIPPING & RETURN POLICY

Shipping

Shipping within the United States

Orders typically ship within 1–2 business days of purchase. Standard shipping is free on orders over $200 within the United States.

USPS Priority Mail Express for 1–2 day delivery is available for $30. FedEx and UPS shipping options may also be available at checkout for an additional cost.

Orders cannot be canceled once placed, as many orders ship the same or following business day.

In-Store Pickup

Online orders may be picked up at any Marmalade location at no additional charge.

Please note that inventory may need to be transferred between locations. If an item is currently available at your selected pickup location, orders placed before 4 PM may be available the same day. Otherwise, please allow up to one week for the item to arrive at your selected store.

International Shipping

Please email shop@marmaladefreshclothing.com for assistance with international orders.

Online Returns & Exchanges

We want you to love what you ordered. Eligible online purchases may be returned or exchanged within 14 days of delivery.

Items must be unworn, unwashed, unmarked and in their original condition with all original tags attached.

Eligible returns may be made for:

Exchange
We’re happy to help you exchange an eligible item for another available size or color. Return shipping for exchanges is complimentary, and your replacement item will be shipped to you at no additional charge.

Store Credit
Eligible items may be returned for Marmalade store credit. Return shipping for store-credit returns is complimentary.

Refund to Original Payment Method
Eligible full-price clothing may be returned to the original form of payment. A $10 return fee will be deducted from your refund.

Original shipping charges, including expedited shipping charges, are nonrefundable.

Refunds are generally processed within one week after your return has been received and inspected.

In-Store Returns

Unworn clothing purchased at any Marmalade location may be returned within 14 days of purchase with a valid receipt and all original tags attached for store credit only.

Jewelry, handbags, accessories, beauty products, home décor and final-sale merchandise cannot be returned.

Return Conditions

All returned merchandise must be in its original condition.

Clothing must be unworn, unwashed and unmarked with all original tags attached.

Shoes must be unworn and returned in their original, undamaged shoe box.

We reserve the right to decline returns that show signs of wear, washing, alteration, damage, fragrance, makeup or other markings.

Final Sale

The following items are final sale and cannot be returned or exchanged:

• Jewelry
• Accessories (hats, scarves, shoes, belts, etc)
• Handbags
• Beauty products (perfume, hand cream, skincare)
• Vintage designer handbags
• Vintage clothing
• Items discounted 30% or more

Additional products may be marked Final Sale on their individual product pages.

For questions regarding an order or return, please contact shop@marmaladefreshclothing.com.